Terms & Conditions

Welcome to Arterior. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing an order.

Acceptance of Terms

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By using the Arterior website, you agree to these Terms & Conditions and any other policies referenced herein. If you do not agree, please do not use our services.

Orders & Payment

• Orders are confirmed only after receipt of full or advance payment.
   

• Payments can be made via available online gateways or other mutually agreed methods.
   

• Prices are in Indian Rupees (₹) unless specified otherwise and may change without prior notice.
   

• Arterior reserves the right to refuse or cancel any order at its discretion.
   

Product Information

• Product images, descriptions, and specifications are for reference only.
   

• Slight variations in color, fragrance, or finish may occur due to the handcrafted nature of our products.
   

• Customization details agreed upon via sample approval are final once production begins.
   

Shipping & Delivery

• Orders are processed after payment confirmation and, for customized products, sample approval.
   

• Shipping timelines are indicative and may vary depending on location, courier service, or customs.
   

• International orders may incur customs duties, taxes, or import fees, which are the responsibility of the buyer.
   

Returns & Refunds

• Returns are accepted only for damaged, defective, or incorrect products.
   

• Claims must be reported within 48 hours of delivery with photographic evidence.
   

• Approved refunds are processed within 7–10 business days to the original payment method.
   

• Customised, opened, or used products are non-returnable.
   

Intellectual Property

• All website content, images, designs, and branding are the property of Arterior.
   

• No part of this website may be reproduced or used without prior written permission.
   

Limitation of Liability

• Arterior is not liable for indirect, incidental, or consequential damages arising from product use.
   

• Proper handling, storage, and use of products are the responsibility of the buyer.
   

Governing Law & Jurisdiction

• These Terms & Conditions are governed by the laws of India.
   

• Any disputes will be subject to the jurisdiction of courts in New Delhi, India.
   

Amendments

• Arterior reserves the right to update or modify these terms at any time.
   

• Continued use of the website constitutes acceptance of the revised terms.